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B1: What Would a New Ombuds Do? Navigating Ethical Principle Dilemmas |
Session B1 Recording |
B2: Supervision for Ombuds. Growing the Profession through Supportive, Ethical, and Reflective Practice |
Session B2 Recording | ||
Session B2 Slides |
B3: The Importance of History: Equity, Justice, and the Origins of the Ombuds Role |
Session B3 Recording | ||
Session B3 Slides |
B4: Transformative Dialogue: Party-Driven Conversations Across Differences |
Session B4 Recording | ||
Session B4 Handouts & Slides |
B5: Paving the Way to Equity of Access: Harnessing the Power of Consumer Complaint Theory as an Ombuds |
Session B5 Recording | ||
Session B5 Handouts & Slides |
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