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Pre-Work for Day One

The following pre-work should all be completed before the Day One session begins.

Complete This Pre-Work Before Day One of the Course01:29:15
Watch: Who Are Ombuds? 00:02:15
Read: Alternative Dispute Resolution Graphics 00:05:00
Complete Test: Implicit Association Online Tests 00:25:00
Read: IOA Code of Ethics 00:05:00
Watch: Standards of Practice - Independence 00:21:00
Watch: Standards of Practice - Confidentiality 00:31:00

Course Details

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