12 November 2020 | 9:00 AM – 10:30 AM (Pacific)
About the Webinar:
This webinar will provide Ombud’s support staff with a better understanding of the standards of practice (IOA) and how these principles impact how each support person performs their role. In addition, the session will provide insight into best practices for working with visitors, formal channels, managing the office and building awareness of the Ombud’s Program in a variety of organizations.
As a result of this webinar, participants will be able to:
Presenters
Wendy Friede
Wendy Friede is currently Principal of Friede Consulting Services, LLC where she assists organizations to establish and grow their Ombuds functions; evaluate their internal issue resolution systems and in some cases serves as the organizational Ombuds.
The Ombud Support Role: Supporting the Administrative Role in the Ombud's Office | 01:27:00 |
2020 November Webinar Recording | 01:27:00 | |
2020 November Webinar Survey |
Distributors may purchase multiple copies of packages to distribute to learners, and follow their progress. Bulk discounts are below.
Quantity | Price per voucher |
---|---|
1+ | $0.00 |