| Return to Module List |
The materials included here are not required reading for the course. They are simply materials and resources that we feel may help you in your ombuds practice.
| Course Details |
| Course Agenda | ||
| Course Attendee & Facilitator Roster | ||
| Attendee Slides |
| IOA Standards of Practice | 01:17:00 |
| Read: IOA Standards of Practice & Code of Ethics | ||
| Watch: Standards of Practice - Independence | 00:21:00 | |
| Watch: Standards of Practice - Confidentiality | 00:31:00 | |
| Watch: Standards of Practice - Impartiality | 00:16:00 | |
| Watch: Standards of Practice - Informality | 00:09:00 |
| Additional Resources | 00:01:48 |
| Next Steps | ||
| IOA Uniform Data Reporting Categories | ||
| Sample Questions for Working with a Visitor | ||
| Quiz: Implicit Association Online Tests | ||
| Quiz: The Insight Quiz | ||
| Watch: Reframing | 00:01:48 |
Course Details
For Distributors
Distributors may purchase multiple copies of packages to distribute to learners, and follow their progress. Bulk discounts are below.
| Quantity | Price per voucher |
|---|---|
| 1+ | $0.00 |