| Return to Module List |
Pre-Work for Foundations Course
The following pre-work for the course should all be completed before the first session begins.
| Module A: Introduction | 00:17:15 |
| Watch: Who Are Ombuds? | 00:02:15 | |
| Watch: RIT Ombuds Office | 00:05:00 | |
| Read: Classical, Advocate, and Organizational: An Overview of Ombuds from Scandinavian Origins to the Governments, Corporations, and Universities of America | 00:05:00 | |
| Read: Alternative Dispute Resolution Graphics | 00:05:00 |
| Module C: Understanding the Ombuds Role | 00:40:00 |
| Read: An Organizational Ombuds Office In a System for Dealing with Conflict and Learning from Conflict or ‘Conflict Management System’ | 00:15:00 | |
| Complete Activity: Know Your Conflict Management System | 00:15:00 | |
| Read: IOA Standards of Practice and Code of Ethics | 00:10:00 |
| Module D: Working with Visitors | 00:20:00 |
| Complete Activity: Categories of Issues | 00:20:00 |
Course Details
For Distributors
Distributors may purchase multiple copies of packages to distribute to learners, and follow their progress. Bulk discounts are below.
| Quantity | Price per voucher |
|---|---|
| 1+ | $0.00 |