Return to Module List |
Module A: Introduction | 00:27:15 |
Watch: Who Are Ombuds? | 00:02:15 | |
Watch: RIT Ombuds Office | 00:05:00 | |
Read: Classical, Advocate, and Organizational: An Overview of Ombuds from Scandinavian Origins to the Governments, Corporations, and Universities of America | 00:05:00 | |
Read: Alternative Dispute Resolution Graphics | 00:05:00 | |
Complete Journal Prompt: What brings you here? | 00:10:00 |
Module B: The Role & You | 00:43:18 |
Complete Test: Implicit Association Online Tests | 00:25:00 | |
Watch: Mental Models and How We Make Sense of Things | 00:03:18 | |
Complete Journal Prompt: A Growth Area | 00:10:00 | |
Read: Why you should make time for self-reflection (Even if you hate doing it) | 00:05:00 |
Module C: Understanding the Ombuds Role | 01:37:00 |
Read: An Organizational Ombuds Office In a System for Dealing with Conflict and Learning from Conflict or ‘Conflict Management System’ | 00:15:00 | |
Complete Activity: Know Your Conflict Management System | 00:15:00 | |
Complete Journal Prompt: Challenges to Independence | 00:10:00 | |
Read: IOA Code of Ethics | 00:05:00 | |
Watch: Ethical Principles - Independence | 00:21:00 | |
Watch: Ethical Principles - Confidentiality | 00:31:00 |
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